Canal de denuncias –
Centro de notificaciones

We have implemented a system for reporting violations.

You have the choice to submit your report through our reporting center. It is at your discretion to decide whether and which of your contact details you wish to provide. Should you choose to share your contact information, you will receive a confirmation of receipt for your report within 7 days through the communication channel you have specified.

Furthermore, you can expect to receive details on how your report has been addressed, along with any actions taken, within a period of 3 months.

Your report will be directly transmitted to our external ombudsman’s office (datenschutz nord GmbH, Dominik Bleckmann, lawyer). The ombudsman’s office will handle your report confidentially and, following an initial review, transfer it to the coordinating body of the relevant organisation(s) for the implementation of any required follow-up measures. It is important to note that your identity will be kept confidential throughout this process, and the ombudsman’s office will not disclose it to the coordinating body.

Kindly be aware that the confidentiality of your identity may be compromised if you intentionally or grossly negligently provide inaccurate information about offenses (Section 9 (1) German Whistleblower Protection Act).

The data protection information for the external ombudsman’s office is accessible here.

Reports can be submitted through the following channels:

• In-person consultation by appointment,
• Sending a written notification by post (please indicate “Ombudsman’s Office”),
• Via telephone,
• Electronically through email

Address: datenschutz nord GmbH, Konsul-Smidt-Str. 88, 28217 Bremen (for the attention of Mr Dominik Bleckmann)
Telephone: +49 421 6966 32 300
E-mail address: meldestelle@datenschutz-nord.de

You have the option to submit reports regarding legal violations or abusive behavior, particularly in the following areas:

• Offenses punishable by law
• Violations of safety standards for life, limb, and health, or employees and their representative bodies, subject to fines
• Other violations of legal provisions in the areas of:
  • Public procurement
  • Financial services, financial products, and financial markets, as well as the prevention of money laundering and terrorist financing,
  • Product safety and conformity
  • Road safety
  • Environmental protection
  • Food safety
  • Animal health and public health
  • Consumer protection
• Protection of privacy and personal data, as well as the security of network and information systems
• Offenses against the Union’s financial interests within the meaning of Article 325 TFEU and as further defined in relevant Union measures
• Infringements of internal market rules within the meaning of Article 26(2) TFEU, including infringements of Union rules on competition and State aid
• Violations of internal market rules in relation to actions that violate the corporate tax rules or in relation to agreements aimed at obtaining a tax advantage that is contrary to the objective or purpose of the applicable corporate tax law.

This list is not exhaustive. You can also report offences in other areas. The exact scope of application, which is listed below, can be found in Section 2 German Whistleblower Protection Act.

The scope of application of the Notification Centre according to Section 2 German Whistleblower Protection Act.

The Reporting Centre is responsible for receiving reports on the following areas:

• Violations that are subject to criminal penalties,
• Violations that are subject to fines, insofar as the violated regulation serves the protection of life, body, or health, or the protection of the rights of employees or their representative bodies,
• Other violations of federal and state regulations, as well as directly applicable legal acts of the European Union and the European Atomic Energy Community,
• Related to the fight against money laundering and terrorism financing, including notably the Money Laundering Act and Regulation (EU) 2015/847 of the European Parliament and the Council of 20 May 2015 on information accompanying transfers of funds and repealing Regulation (EU) No 1781/2006 (OJ L 141, 5.6.2015, p. 1), as amended by Regulation (EU) 2019/2175 (OJ L 334, 27.12.2019, p. 1), in their respective versions,
• With specifications for product safety and conformity,
• With specifications for road safety, including road infrastructure safety management, safety requirements in road tunnels, and authorization for the occupation of road haulage operators or road passenger transport operators (bus and coach companies),
• With specifications to ensure railway operational safety,
• With specifications for safety in maritime transport concerning EU rules on the recognition of ship inspection and survey organizations, carrier liability and insurance for the carriage of passengers by sea, approval of marine equipment, maritime safety inspection, training of seafarers, registration of persons on passenger ships in maritime transport, and EU rules and procedures for the safe loading and unloading of bulk carriers.
• With specifications for civil aviation safety, aiming to prevent hazards to operational and technical safety as well as air traffic control,
• With specifications for the safe transport of dangerous goods by road, rail, and inland waterways,
• With specifications for environmental protection,
• With specifications for radiation protection and nuclear safety,
• Promoting the use of energy from renewable sources and energy efficiency,
• Regarding food and feed safety, ecological production, labelling of organic products, protection of geographical indications for agricultural products and food, including wine, flavoured wine products, and spirits, as well as guaranteed traditional specialties. It also includes regulations on the marketing and use of plant protection products, as well as animal health and welfare, specifically concerning the protection of farm animals, the protection of animals at the time of slaughter, the keeping of wild animals in zoos, the protection of animals used for scientific purposes, and the transport of animals and related processes,
• Establishing quality and safety standards for organs and substances of human origin, human and veterinary medicinal products, medical devices, as well as cross-border patient care,
• Regulations for the production, presentation, and sale of tobacco products and related items,
• Governing consumer rights and consumer protection in contracts between businesses and consumers, as well as protecting consumers in the area of payment accounts and financial services, price indications, and against unfair commercial practices,
• For the protection of privacy in electronic communication, confidentiality of communication, personal data protection in electronic communication, privacy protection of users’ terminal equipment and information stored in these terminal devices, protection against unreasonable nuisance through advertising via telephone calls, automatic calling machines, fax machines, or electronic mail, as well as regarding caller identification and suppression and inclusion in directories,
• For the protection of personal data within the scope of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons concerning the processing of personal data, on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, 4.5.2016, p. 1; L 314, 22.11.2016, p. 72; L 127, 23.5.2018, p. 2; L 74, 4.3.2021, p. 35) according to its Article 2.
• Regarding IT security as defined in § 2(2) of the BSI Act by providers of digital services as defined in § 2(12) of the BSI Act,
• Governing the rights of shareholders of joint-stock companies,
• Concerning audit examinations for entities of public interest according to § 316a sentence 2 of the Commercial Code,
• Addressing accounting, including the bookkeeping of companies subject to capital market regulations as per § 264d of the Commercial Code, including credit institutions as per § 340(1) of the Commercial Code, financial services institutions as per § 340(4) sentence 1 of the Commercial Code, securities institutions as per § 340(4a) sentence 1 of the Commercial Code, institutions as per § 340(5) sentence 1 of the Commercial Code, insurance companies as per § 341(1) of the Commercial Code, and pension funds as per § 341(4) sentence 1 of the Commercial Code,
• Violations of federal laws and uniformly applicable regulations for contracting authorities regarding the procedure for the award of public contracts and concessions and legal protection in these procedures once the relevant EU thresholds are reached,
• Violations covered by § 4d (1) sentence 1 of the Financial Services Supervision Act, unless otherwise specified in § 4 (1) sentence 1,
• Violations of tax regulations applicable to corporations and partnerships,
• Violations in the form of agreements aimed at obtaining a tax advantage in an abusive manner, contrary to the purpose or intent of tax law applicable to corporations and partnerships,
• Violations of Articles 101 and 102 of the Treaty on the Functioning of the European Union, as well as violations of the legal provisions mentioned in § 81(2) number 1, 2 letter a and number 5, as well as paragraph 3 of the Act Against Restraints of Competition,
• Violations of the Regulation (EU) 2022/1925 of the European Parliament and of the Council of 14 September 2022 on contestable and fair markets in the digital sector and amending Directives (EU) 2019/1937 and (EU) 2020/1828 (Digital Markets Act) (OJ L 265, 12.10.2022, p. 1),
• Statements by civil servants that constitute a violation of the duty of loyalty to the constitution,
• Violations against the protection of the financial interests of the European Union as defined in Article 325 of the Treaty on the Functioning of the European Union, and
• Violations of internal market regulations as defined in Article 26(2) of the Treaty on the Functioning of the European Union, including regulations beyond those in Article 1(8) of the European Union on competition and state aid.